FAQ

How to share multiple files at once
Step 1:  Select the files you wish to share by either clicking the 'Select All' checkbox, or by clicking the boxes that appear when hovering your cu...
Mon, 7 Feb, 2022 at 5:55 PM
How to sign your signature on a computer
If you are using a mouse: Click in the box, hold down the left-click button, and sign your name by drawing it with the mouse. If you are using a trackpad:...
Thu, 19 Jan, 2023 at 11:39 AM
How to tag and search files
Step 1:  Click on the 'Settings' icon for the desired file.  Step 2:  Click the 'Tags' section, enter a custom tag and hit return to s...
Wed, 6 Apr, 2022 at 1:57 PM
How to tell if someone viewed your content
Step 1: Click ‘Views’ Step 2: Notice the 'Action' next to the users' names Viewed Complete Deleted File Replaced Print-downloaded ...
Mon, 7 Feb, 2022 at 6:36 PM
How to toggle back to the old Embershot console
If you are running into an error in the new Embershot Console, please try toggling back to the old Embershot Console to see if the issue you are experiencin...
Mon, 31 Jan, 2022 at 1:47 AM
How to turn off the Daily Digest feature
Step 1:  Click on the Account icon in the top right.  Step 2:  From the dropdown, select 'Account Settings.' Step 3:  Select '...
Wed, 9 Feb, 2022 at 2:13 AM
How to upgrade to a Pro Account with a project
Step 1: Click the account icon in top right corner Step 2: Click on ‘Account Settings’ Step 3: Click on 'Billing & Subscriptions&#...
Mon, 31 Jan, 2022 at 2:13 AM
How to upgrade to a Pro or Enterprise Account
Step 1: Log in to embershot.com on your browser (Safari, Chrome, Firefox, etc). Step 2: Click on the Account icon in the top right. Step 3: Sel...
Mon, 31 Jan, 2022 at 2:00 AM
How to upload a file
There are 4 ways to upload a file to an Embershot account. Option 1: Click on the upload button in the bottom right corner and select file to upload. ...
Mon, 31 Jan, 2022 at 2:17 AM
How to view a receipt
Step 1:  Click on the Account icon in the top right.  Step 2:  From the dropdown, select 'Account Settings.' Step 3:  Select '...
Wed, 9 Feb, 2022 at 11:12 PM