FAQ

How to make continuous annotations
Step 1:  When viewing a document, click on the menu in the top left corner. Step 2:  From the dropdown, select 'Annotating Options.' Make sure...
Wed, 9 Feb, 2022 at 4:00 AM
How to mass change users' security permissions
Step 1: Go to the viewer list. Step 2: Select the users whose settings you wish to adjust Step 3: Click on the permission icon  Step 4: Adjust the ...
Wed, 23 Mar, 2022 at 2:06 PM
How to move a file to a project
Step 1:  Mouse over the file that you wish to move to engage the 'More' menu.  Step2:  Select the 'Move to Project' button that app...
Sun, 7 Jul, 2024 at 6:50 PM
How to move files
Step 1:  Select the file(s) to move by either selecting them all or clicking on the checkboxes of each file you wish to move by hovering your cursor to the ...
Tue, 8 Feb, 2022 at 4:46 PM
How to open a file by logging in directly in to Embershot
Step 1: Go to www.embershot.com and login to your account. Note: If you don’t know your password, you can click the ‘Forgot’ button to reset your passwo...
Wed, 9 Feb, 2022 at 11:21 PM
How to print a file with your annotations
Step 1:  Click on the menu in the top left corner.  Step 2:  From the dropdown, select 'Print.' Step 3:  Specify 'Print with anno...
Wed, 9 Feb, 2022 at 7:17 AM
How to register an existing account with Google Authenticator
Some users enable two-factor authentication for Embershot in an effort to protect data and secure personal information. These users will be required to ente...
Mon, 3 Oct, 2022 at 12:28 PM
How to remove a Project Admin from your project
Step 1: Go to the Groups and User section of your project Step 2: Click on the menu icon next to the user's name  Step 3: Select ...
Tue, 19 Apr, 2022 at 5:54 PM
How to remove a Viewer's Share Permission after a file has been sent
1. Click on "Viewers". 2. Click on the permissions and settings dropdown for the desired user. 3. Select "Remove Share Permission...
Sun, 16 Jan, 2022 at 3:12 PM
How to remove an Admin from your Project
There are 2 options available:  Option 1:  Revoke Admin Access Step 1:  Click on the 'Groups' icon. Step 2: Hover your cursor to th...
Tue, 31 May, 2022 at 2:57 PM