FAQ

How to delete an annotation
Step 1: Double click on the annotation you wish to delete. When the annotation is selected it will be highlighted in red. Step 2: Click on the anno...
Tue, 15 Feb, 2022 at 4:08 PM
How to download an original file
Step 1: Hover over desired file and click 'more' menu Step 2: Hover over 'Download' Step 3: Click 'Download Original&#...
Sun, 30 Jan, 2022 at 9:12 PM
How to download and print a file
Step 1:  Click on the three dots 'More Menu' for the desired file. Step 2:  From the dropdown, select 'Download' and choose between &...
Tue, 15 Feb, 2022 at 3:46 PM
How to enable cookies in Safari
Step 1:  Within Safari, click the 'Safari' menu and choose 'Preferences.' Step 2:  Select the 'Privacy' icon in the pop-up win...
Mon, 7 Feb, 2022 at 6:55 PM
How to enable cookies on a Microsoft Edge browser
Step 1:  Click the three dot 'More' menu in the top right and from the dropdown, select 'Settings.' Step 2:  Click 'Site permissions...
Mon, 7 Feb, 2022 at 8:14 PM
How to extract pages from a document
Step 1: Click on the three-dot 'More' menu for the desired file. From the dropdown, select 'Create Extract.' Step 2: Enter the desire...
Tue, 31 May, 2022 at 2:54 PM
How to get started with Embershot
Embershot is an app that allows you to share videos, photos, documents, and files effortlessly and without fear. Whether you’re sending top-secret scripts, ...
Tue, 8 Nov, 2022 at 9:19 PM
How to grant access to a file after it has been revoked
1. Click on "Viewers". 2. Under "Status", click on the dropdown for the desired user and click on "Available". This shou...
Mon, 17 Jan, 2022 at 1:50 AM
How to hide an annotation
Step 1:  From the annotation toolbar, click the down-facing arrow. Step 2:  From the dropdown, make sure the 'Private' toggle is on (orange). ...
Mon, 7 Feb, 2022 at 11:54 PM
How to lock the view of a document
Step 1:  When viewing a document, click the menu in the top left corner. Step 2:  From the dropdown, select 'Options' and make sure the 'L...
Wed, 9 Feb, 2022 at 7:13 AM