FAQ

How to create and lock default watermark settings for Enterprise users
Only Enterprise Site Admins have the ability to create and lock default watermark settings for all users on an Enterprise site.  Step 1:  Log into your ...
Thu, 31 Oct, 2024 at 7:00 PM
How to create Groups in a Project
Step 1:  Click on the Groups icon. Step 2:  Click on 'New Group.' Step 3:  Enter a name for the new group and click 'Save.'...
Wed, 19 Oct, 2022 at 2:55 PM
How to customize your Account Profile
Step 1:  Select the account icon in the top right corner. Step 2:  Select 'Account Settings' from the dropdown menu. Step 3:  Go to the ...
Wed, 6 Apr, 2022 at 4:08 PM
How to deactivate a project
Step 1:  On the Home screen, click the three dots next to the project dropdown. Step 2:  Select 'Deactivate Project' from the menu. Step...
Wed, 21 Sep, 2022 at 2:58 PM
How to delete a file
There are 2 options to delete a file: Option 1: Deleting ONE file. Click on the three dots 'More' menu on the file you want to delete. From ...
Mon, 7 Feb, 2022 at 11:29 PM
How to delete a Group
Step 1:  Click on 'Groups' Step 2:  Select the 'More' icon on desired group Step 3:  Select 'Delete' St...
Wed, 9 Feb, 2022 at 6:39 AM
How to delete an annotation
Step 1: Double click on the annotation you wish to delete. When the annotation is selected it will be highlighted in red. Step 2: Click on the anno...
Tue, 15 Feb, 2022 at 4:08 PM
How to download an original file
Step 1: Hover over desired file and click 'more' menu Step 2: Hover over 'Download' Step 3: Click 'Download Original&#...
Sun, 30 Jan, 2022 at 9:12 PM
How to download and print a file
Step 1:  Click on the three dots 'More Menu' for the desired file. Step 2:  From the dropdown, select 'Download' and choose between &...
Tue, 15 Feb, 2022 at 3:46 PM
How to enable cookies in Safari
Step 1:  Within Safari, click the 'Safari' menu and choose 'Preferences.' Step 2:  Select the 'Privacy' icon in the pop-up win...
Mon, 7 Feb, 2022 at 6:55 PM