FAQ

How to adjust a user name as a project admin
Step 1: Click on the ‘Groups/Viewers’ section, hover over the name of the user you would like to edit and click on the menu icon.  Step 2: Select 'Ed...
Fri, 22 Jul, 2022 at 1:31 AM
How to adjust an annotation's text size
Step 1:  Click on the "tT" in the bottom left corner of the annotation box. Step 2:  Drag the "tT" downwards to make the text bigge...
Mon, 7 Feb, 2022 at 1:48 PM
How to adjust default watermark settings
Step 1:  Click on the Account icon in the top right.  Step 2:  From the dropdown, select 'Account Settings.' Step 3:  Select '...
Tue, 5 Apr, 2022 at 7:22 PM
How to adjust email notification settings
Step 1:  Click on the 'Account' icon in the top right corner.  Step 2:  From the dropdown, select 'Account Settings.'  Step 3:  ...
Wed, 9 Feb, 2022 at 4:50 AM
How to adjust Security Permissions after a file is sent
Step 1: Click ‘Viewers’ Step 2: Click the appropriate permission icon for the user whose settings you wish to adjust Step 3: If the desire...
Wed, 9 Feb, 2022 at 4:00 PM
How to adjust the name of a user
Step 1: Click on the ‘Viewers’ icon under the file name Step 2: Click on the name of the user you wish to edit.  Step 4: Edit User’s Name in the te...
Wed, 23 Mar, 2022 at 2:09 PM
How to adjust the watermark on a file
Step 1:  Click on the 'Settings' icon for the desired file.  Step 2:   Open the  ‘Watermark’ dropdown.  Step 3: Make the desired cha...
Tue, 5 Apr, 2022 at 7:26 PM
How to cancel your Embershot subscription
Pro, Project, and Enterprise Account holders can cancel their subscriptions by following the steps below.  Free Lite Account holders can contact support...
Wed, 9 Feb, 2022 at 11:02 PM
How to change a file's annotations settings from Private to Shared or Not Allowed
Step 1: Scroll to the file you wish to change individual annotations for and hover over it Step 2: Select 'Settings' Step 3: Click on the drop dow...
Mon, 7 Feb, 2022 at 2:29 PM
How to change a Viewer's Share Limit after a file has been sent
Step 1: Click on 'Viewers' icon. Step 2: Click on the Share icon under Permissions column for the desired user. You can also acces...
Sun, 30 Jan, 2022 at 8:53 PM