FAQ

How to clear your Embershot cache in any browser
You can clear your Embershot cache by clicking on this link: Clear Cache After clicking on the link, you will get a blank screen that says "Your brows...
Sat, 29 Jun, 2024 at 12:55 AM
How to close the Annotation Toolbar
Click on the orange "X" to close the toolbar. 
Mon, 7 Feb, 2022 at 11:55 PM
How to create a default file message template
OPTION 1 Step 1:  Click on the 'Settings' icon for the desired file. Step 2:  Scroll down to the 'Default File Message' section...
Wed, 6 Apr, 2022 at 1:58 PM
How to create a file link
Step 1:  Click 'Share' on the desired file   Step 2:  Enter the users whom you would like to allow access and select the appropriate secur...
Mon, 7 Feb, 2022 at 11:04 PM
How to create a project as a Site Admin
Step 1: Click "Create Project" Step 2: Type in the name of your project and click "Create" After you create the project...
Thu, 2 Mar, 2023 at 3:49 PM
How to create Groups in a Project
Step 1:  Click on the Groups icon. Step 2:  Click on 'New Group.' Step 3:  Enter a name for the new group and click 'Save.'...
Wed, 19 Oct, 2022 at 2:55 PM
How to customize your Account Profile
Step 1:  Select the account icon in the top right corner. Step 2:  Select 'Account Settings' from the dropdown menu. Step 3:  Go to the ...
Wed, 6 Apr, 2022 at 4:08 PM
How to deactivate a project
Step 1:  On the Home screen, click the three dots next to the project dropdown. Step 2:  Select 'Deactivate Project' from the menu. Step...
Wed, 21 Sep, 2022 at 2:58 PM
How to delete a file
There are 2 options to delete a file: Option 1: Deleting ONE file. Click on the three dots 'More' menu on the file you want to delete. From ...
Mon, 7 Feb, 2022 at 11:29 PM
How to delete a Group
Step 1:  Click on 'Groups' Step 2:  Select the 'More' icon on desired group Step 3:  Select 'Delete' St...
Wed, 9 Feb, 2022 at 6:39 AM